Frequently Asked Questions

  • We offer standard cleaning, deep cleaning, recurring cleaning visits, move-in/move-out cleaning, Airbnb and vacation rental cleaning, and laundry services. If your cleaning needs aren’t listed, request a custom quote and we’ll create a service tailored to your needs.

  • You can reach us by phone, email, or through the contact page on our website. Whether you have questions, need a custom quote, or are ready to schedule a cleaning, we’re here to help and will respond back within one business day.

  • Every home is different, so we provide custom quotes based on your property’s size, condition, requested services, and cleaning frequency. This allows us to provide fair, accurate pricing with no hidden fees. Complete our quote form to receive a personalized estimate.

  • Start by requesting a free quote through our online form. Once we review your request, we’ll provide your personalized estimate. If you choose to move forward, you’ll be able to select an available date and time to schedule your cleaning.

  • We understand that plans can change. If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance.

    Cancellations made in less than 24 hours’ notice may not be eligible for a refund.

  • Every home is different. The length of your appointment depends on your home’s size, condition, and the services selected.

  • No. Clients can provide secure access before their appointment and we will make sure your home is secure before leaving. However, If you prefer to be home, that’s perfectly fine as well.

  • No. We bring professional-grade cleaning products and equipment as well as eco-friendly products, if desired, unless you request that we use your preferred products.

  • Choose the schedule that works best for you:

    • Weekly

    • Bi-weekly

    • Monthly

    Recurring clients enjoy a consistently clean home at a discounted price compared to a single visit. More Information can be found on the Services Page.

  • We proudly serve our local community of Tampa Bay, as well as nearby cities. If you are unsure that you are within our serving distance, contact us and we’ll be happy to let you know.

  • At Casaya Prestige, we completely understand how messy life can be, whether it’s because of running errands all day, long hours at work that drain you until it’s time for bed, or kids that have infinite energy and zero respect for a freshly cleaned home.

    we focus on quality, reliability, and attention to detail. We believe every home deserves a consistent, professional clean, transparent pricing, and a hassle-free booking experience.

    Our mission is to set the standard through exceptional service and lasting relationships with our clients.